Our cancellation policy is pretty standard:
- Please cancel or reschedule your appointment 48 hours prior to your appointment date for a more suitable time. There is no charge to you for a cancellation within this time period
- Please send both an email and a WhatsApp message to effect the cancellation
- If you cancel within 24 hours, the full fee will be charged reflecting time allocated with Dr Thomas for the booking. This is because, we a last minute cancellation is not often possible for us to fill so please bear this in mind.